Thank you for choosing True Care Supply. We are committed to delivering your health and personal care products quickly, safely, and reliably. Please review our shipping details below.
Order Processing
All orders are processed within 2–3 business days (excluding weekends and holidays).
Once your order is processed and shipped, you will receive a confirmation email with tracking details.
Orders placed after business hours will be processed on the next working day.
Shipping Locations
We currently ship across the United States.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can use this to track your order through the shipping provider.
Delivery Time
Estimated delivery time is 3–5 business days, depending on your location.
Damaged or Lost Items
We take great care in packaging your items securely. However, if your order arrives damaged or is lost in transit:
- Contact us within 72 hours of delivery
- Provide clear photos of the damaged item/packaging
- We will review and arrange a replacement if eligible
Need Help?
If you have any questions about your shipment, feel free to contact us:
📞 Phone: (346) 433-0931
📧 Email: offical.tjprime@gmail.com
