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Privacy Policy

Last Updated: Jan 19, 2026

True Care Supply operates this website and provides all related products and services to deliver a smooth and secure shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

Personal Details

  • Name
  • Billing & shipping address
  • Phone number
  • Email address

Payment Information

  • Payment method details (processed securely via third-party providers)
    Transaction and order
  • details

Account Information

  • Username and password
  • references and settings

Order & Activity Data

  • Products viewed or purchased
  • Cart and wishlist activity
  • Order history

Communication

  • Messages or inquiries sent to our support team

Technical Data

  • IP address
  • Browser and device type
  • Website usage and interaction data

How We Collect Information

We collect information:

  • Directly from you (when placing orders, creating accounts, or contacting us)
  • Automatically through cookies and website tracking tools
  • From service providers (e.g., payment processors, shipping partners)

How We Use Your Information

We use your information to:

Provide Our Services

  • Process and deliver orders
  • Manage your account
  • Handle returns and exchanges

Improve Your Experience

  • Personalize your shopping experience
  • Recommend relevant products

Marketing & Communication

  • Send order updates and service notifications
  • Share promotional offers (you can opt out anytime)

Security & Fraud Prevention

  • Protect your account and transactions
  • Detect and prevent fraud or misuse

Legal Compliance

  • Comply with applicable laws and regulations

Sharing Your Information

We may share your information with:

  • Service Providers (payment processors, shipping companies, IT services)
  • Marketing Partners (for promotions and ads, if applicable)
  • Legal Authorities (if required by law)

We do not sell your personal information.

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Provide services
  • Meet legal obligations

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, please contact us.

hanges to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

đź“§ Email: offical.tjprime@gmail.com

📞 Phone: (346) 433-0931

📍 Address: 9720 Broadway St, Apt 725 Pearland, Texas 77584, USA